On September 6, 2018, our client bought a 2014 Ford Mustang and purchased a service contract with a promise from the dealer that it would cover any and all issues. A few weeks after purchase, the transmission suddenly failed. When our client went to the dealer to try and fix the problem and was told to contact the service contact company.
When our client contacted the service company, an inspector was sent to evaluate the vehicle and it was determined that the vehicle had been highly modified. Due to this fact, the service contract would not cover the repairs to the transmission. Our client was not aware of this fact when the client bought the car, and it was never presented to the client while at the dealership.
Looking for options, the client turned to the attorneys at our law firm. Consumer Action Law Group and the client recovered over $50,000 including recovery of down and monthly payments, out-of-pocket expenses, payoff of the loan balance, and attorney fees, with deductions for miles driven to help with the loss. With our help, our client was able to recover from the damage done by the dealer.
Consumer Action Law Group has recovered millions in compensation from dealerships and manufacturers since 2011. If you own a Ford vehicle and are in the same or similar situation that our client went through, don’t hesitate to call the Consumer Action Law Group. We will evaluate your situation for free and let you know what your legal options are at no cost.