We asked our clients about their experience

 

and here is what they had to say

 

My case was one “bad deal with a vehicle” and dealership”. Now I was stuck with major bills and pending work in that vehicle. I thought it was a loss! After consulting and researching, this firm took the bull down from its horns, and justice was served…case closed, they fought hard for my case to be a success. THANK YOU, EVERYONE, IN THE FIRM..and THANK YOU, Fanny Alvarez, For your dedication, case follow-up status, and patience. 5+ stars!

-Edenilson

 

Hi my name is Victoria and I am pleased to leave feedback. I want to say that my experience with Consumer Action Law Group was great. I will always use their business. My experience gave me hope, and the workers as well as the attorneys showed their very experienced in their field and they care. Thank you! 

-Victoria 

 

Organized! They have lawyers for every single legal matter – their staff is cool!

-Moises 

 

I’m impressed so far! Immediate, knowledgeable service. Kind, sensitive to my panic, thorough. I wish I’d found you sooner.

-Lisa 

 

The attorney took the time to hear my issue and to give me a concise answer as it relates to real estate law in California. I really appreciated her time as well as the consultation.

-CJ 

 

Great job, Pauliana and Fanny! Appreciate your efforts and following through for settlement. I would not have purchased the RV had I known the engine was blown or that the extended warranty company would have denied the claim. At least now I can pay off the cost of the new engine. Thank you.

-Gordon 

 

Lauren Rode has been an exceptional help to me! I originally contacted Lauren because I was filing for bankruptcy. My case was complicated and involved many ever changing variables and Lauren was there to answer every question along the way. I would not hesitate in recommending Lauren to anyone. I intend to leave positive reviews on her and your firm on social media. Thank you very much for your guidance, Lauren.

-Venus 

 

Excellent service, you talk to a person and not a voicemail. Polite, professional, always there for your needs and questions. Has to be the number one law group in southern California!

-Lynette  

 

I called for help in a tight situation and their information was what helped me decide on what to do. Thanks!

-Esperanza  

 

Very professional and fast!

-Carl

 

Excellent service. En todo momento tuvimos el apoyo profesional de las personas que estubieron a cargo de mi caso y gracias especiales a la senorita Fany . Una firma de abogados altamente recomendada.

-Mack

 

I am extremely happy with the customer service of your staff, everyone is very helpful and great at getting back to my emails. I am very satisfied with Lauren’s assistance.

-Wendy  

 

Reliable and friendly

By: Sergio

 

It was a great experience. All staffs are very kind and friendly, especially Fanny and Lauren!

-Geana Vattana

 

The attorney listened to my claim and after consulting with her partners accepted my case. The matter was professionally handled in a very timely way, something I found lacking in many lawyers and law firms I had contacted up to that point–many which did not even bother to follow up after the initial consultation. I feel blessed that I found CalGroup.

-Raida

 

I love the way the lawyer’s and paralegals are. Including the front desk receptionist. Everyone here is very generous and helpful. Very quickly to respond to emails and phone calls.

-Theresa

 

I am more than satisfied with this firm, have helped me step by step. I am glad to have Lauren Rode as my Attorney. Thank you.

-Maria Dolores

 

Consumer law group has been very helpful, informative and sincere. They’ve eased me through this process.

-Lisa

 

This law firm is very professional A+ rating. I got the very raw end of a deal when I chose to finance a car from a bad dealer. I emailed them through the website and received a response within 24hrs. I emailed lots of other firms that either took too long to answer or didn’t even bother getting more details before refusing my case. They work quickly and are very detailed they did not leave a question unanswered so far so good I would highly recommend

-Molly

 

The lawyer I spoke with was excellent, she answered all my questions, was very professional and I would highly recommend them based on my one experience.

-Randy

 

I’m just beginning to work with Consumer Action Law Group and this is the first time since 2007 when I was given this horrible loan I feel someone is on my side. Fanny Alvarez & Farah Ballout are super courteous, helpful & most of all communicative. Don’t want to forget Luis.

-Ms. Francis/Fran

 

Consumer Action Law Group handled my Bankruptcy and they were fantastic. All the way to the end they were very patient and understanding and did their utmost to see that I was fully taken care of. I would recommend them to all my friends

-Kathryn

 

I spoke with Nicole & then Pauliana today and they were extremely helpful. Pauliana was able to confirm that what a car dealer was trying to do appeared fraudulent and gave me advice on how to handle the situation.

-Ken

 

I would like to say that all my experience with this company has been very positive and straight forward. Gloria was really a big help just getting me started and forwarding my case to be reviewed I really appreciate Fanny Alvarez for listening to my case and putting it into action. tThanks again for your help! God is Good!

-Julian

 

 

Very helpful. 

-Tracy

 

The staff have been supportive and very informative throughout the entire process. So thankful for them!

-Sabas

 

I’m happy with the services. Lauren has always responded to our questions in a timely manner.

-Veronica

 

Thank you Gloria, and all the great people working at Consumer Law. You guys were awesome!

-Jose

 

I have to say how shocking it was to be able to contact them and get an immediate response. Every time I called with a different question about my situation I was met with polite, patient and excellent advice. After my situation became more crucial due to time I was able to walk in and get a free 30 min consult with an attorney which quickly summed up my options. Without a doubt, I will return to Consumer Action Law Group with any legal matters.

-Anthony

 

Attorney Lauren Rode explains case in simple terms you can understand answers all of your questions, have a lot of patients made me feel very comfortable having a legal conversation. The entire staff is definitely on point.

-Armando

 

I can’t thank you enough for giving me an attorney referral! I am very grateful!

-Irene

 

Thank you for being consistent.

-Jewell

 

You guys have been amazing in this long journey trying to reach a settlement

-Lovely 

 

I had signed an agreement with ADT, a home security and monitoring service. I had marked a particularly consumer-hostile paragraph making me liable for losses from lawsuits by a third party against ADT. I sent the contract to Consumer Action Law Group. They responded within a day, recommending that I not sign the contract. Since the contract was not completed until ADT installed the equipment, I called ADT and asked for a refund of my payment for installation. The contract was six legal-sized pages of small print, so there were no doubt other risky provisions. I feel I was saved from a potential “gotcha.”

-Richard

 

I was given advise very accurate, prompt and professional service. And I was not asked to join a group or pay upfront fees.

-Giovana

 

I am so glad I found the Consumer Action Law Group to help me with my ordeal! They are fantastic!

-Vicky

 

Thank you so much. I just wanted to tell you how much I appreciate your assistance. I had the pleasure of receiving a very quick response from your firm. I spoke with Lauren Rode, Esq. concerning our situation with our home. She was so informative and gave me very honest and practical information about what California State Law does and can do concerning decisions on our home dilemma. I did not feel any pressure and was just relieved after our conversation. We are dealing with a servicing company named OCWEN, who of course was in the news due to very inappropriate business dealings with thousands of homeowners. I was very glad I called Consumer Action Law Group. They are ready to help.

-Siobhan

 

I want to thank everyone at the firm for taking my case when no one else would. I am so thankful to the attorneys, the office staff and, most of all I want to thank Fanny Alvarez for being so helpful and answering all of my questions. Back in 2015, I purchase a car and it was lemon and I was taken advantage of. I was making payments on a car that I could not drive. This law firm settled my case and the money that I put into the car and my payments were reimbursed back to me. I was then able to purchase a brand new car. Fanny it’s been a pleasure meeting you ,and thank you for always being there for me during the journey.

-Vicenta(Vee)  

 

I was able to talk to your staff. They were very courteous, accommodating and helpful. I appreciate very much the advice and suggestions that were given and would certainly recommend to my significant others about the Consumer Action Law Group. Thank You So Much!

-Eduardo 

 

Very happy with the great support especially on a very short notice. Great communication and you all delivered as promised. 

-Gale

 

Made a really bad choice of purchasing a faulty Vehicle from a dealership in Santa Ana. My brother contacted this nice group of people for me and was able to take my case immediately. I communicated through phone and email and received updates on my case. After much time and things looking bleak my case was settled and finally out of the mess, I got myself in. Highly recommend their service to others.

-Antonio

 

I really liked how I was being treated by CALG, the experience has been awesome!

-Reginald

 

Fanny is a consummate professional. I perceived genuine kindness and concern from her. She is an excellent listener and exhibited patience. She is your law firms true brand.

-Gary

 

 

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