If you own a Ford Explorer, you’ll want to pay attention to this latest news. Ford has issued a recall for over 238,000 of its popular mid-size SUVs due to a rollaway risk. The affected vehicles are all model-year 2020-2022 Explorers, and the issue stems from a potential fracture in the rear-axle horizontal mounting bolt. If this bolt fractures, it can cause the driveshaft to disconnect, leading to a loss of drive power or even a rollaway situation if the parking brake is not engaged.
To resolve the issue, Ford dealers will replace the subframe bushing and rear-axle bolt, as well as inspect the rear-axle cover for damage. The repairs will be done at no cost to the owners, and Ford will begin notifying affected owners starting on November 6th. If you have any questions, you can reach out to Ford directly or visit their website for more information. Stay safe on the road!
Issue with popular mid-size three-row SUV
The Ford Explorer, a popular mid-size three-row SUV, is facing an issue that has led to a recall of over 238,000 vehicles. The affected models are from the 2020-2022 model years. The problem arises from a fracture in the rear-axle horizontal mounting bolt, which can result in the driveshaft disconnecting. If the parking brake is not applied, this can lead to a rollaway risk, increasing the chances of a crash. This issue poses a potential threat to the safety of drivers and passengers.
Scope of the recall
The recall affects a significant number of Ford Explorers, with over 238,300 vehicles being impacted. The model-year 2020-2022 Explorers are the primary concern. The wide reach of the issue indicates how significant the problem is and highlights the need for immediate attention to ensure the safety of affected vehicles and their occupants.
Cause of the rollaway risk
The rollaway risk in the Ford Explorer is caused by a fracture in the rear-axle horizontal mounting bolt. This fracture can lead to the driveshaft disconnecting, resulting in a loss of drive power. If the parking brake is not appropriately applied, there is an increased risk of the vehicle rolling away, potentially causing a crash. It is essential for owners of affected Ford Explorers to take this risk seriously and take the necessary steps to address the issue.
Consequences of the issue
The consequences of the rollaway risk in the Ford Explorer can be severe. The affected vehicles may experience a loss of drive power, making them more susceptible to accidents. This poses a potential threat to both the occupants of the vehicle and others on the road. The risk of injuries and property damage increases significantly if the issue is not resolved promptly.
Resolution for the problem
To address the rollaway risk in the affected Ford Explorers, Ford has developed a resolution plan. This plan includes the replacement of the subframe bushing and rear axle bolt. Additionally, the rear-axle cover will be inspected for any damage near the location of the bolt hole, and if necessary, it will be replaced with a new cover to ensure the vehicle’s safety. By implementing these repairs, Ford aims to resolve the rollaway risk and restore the affected vehicles’ proper functionality.
Free repairs for affected vehicles
Owners of affected Ford Explorers can take solace in the fact that all repairs related to the rollaway risk will be covered by Ford at no cost to them. Ford takes responsibility for the issue and is committed to ensuring the safety of its customers and their vehicles. This commitment is demonstrated by offering free repairs, allowing owners to address the problem promptly without incurring any financial burden.
Notification date for owners
Starting on November 6, Ford will begin notifying owners of the affected Ford Explorers about the recall. Timely communication of the recall is crucial to ensure that owners are aware of the issue and can take the necessary steps to address it promptly. By providing clear and timely notifications, Ford aims to facilitate a swift resolution process and minimize any risks associated with the rollaway risk.
Contact information for further questions
Ford understands that owners may have further questions or concerns regarding the recall and the necessary repairs. To offer assistance and address any queries, Ford has established a dedicated hotline for the recall. Owners can reach out to Ford’s hotline at 866-436-7332 for further information and guidance. Additionally, the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 can provide additional support to owners. For those seeking online resources, Ford’s website offers tools to check their vehicle identification number and learn more about the recall.
Additional resources for checking vehicle information
In addition to the hotline and website provided by Ford, there are other resources available to owners to check their vehicle information and learn more about the recall. It is essential for owners to stay informed and take the necessary actions to ensure their safety. These resources can provide valuable information and guidance on how to proceed in addressing the rollaway risk.
Related recall news
Keeping updated on recalls is crucial for vehicle owners to guarantee their safety. In addition to the Ford Explorer recall, there may be other important recalls that owners should be aware of. Understanding the basics of recalls and knowing what steps to follow if a fix is not yet available are vital for owners’ proactive approach to their vehicle’s safety. Furthermore, owners should be aware of the implications of selling used cars with unfixed recalls. Staying informed about other recent Ford recalls is also recommended to gain a comprehensive understanding of potential safety concerns involving Ford vehicles.
With over 238,000 Ford Explorers recalled for a rollaway risk, it is essential for owners to take immediate action and address the issue. Ford has developed a comprehensive plan to resolve the problem, offering free repairs and taking responsibility for the recall. Through timely notifications and additional resources, Ford aims to ensure that owners have the necessary information and support to address the rollaway risk promptly. By staying informed and following the guidance provided, owners can contribute to their safety and help mitigate any potential accidents or injuries associated with this issue.