On July 15, 2023, our client purchased a 2023 Mercedes Benz M2CA4G from a Mercedes dealership. Almost immediately after purchase, the car had to be taken back for service because the rear cargo door and flooring proved to be defective. Even after service, there were continued problems with the windshield, air conditioner, proximity sensors, and starter.
The dealer was unable to repair these problems after multiple attempts, leaving our client with no vehicle or any form of suitable transportation and keeping our client from pursuing both economic and personal endeavors. The result of this was the client revoking ownership of the vehicle as the dealer violated the Song-Beverly Act and demanded a refund on the transaction.
With no clue about the next step, the client called the Consumer Action Law Group and was assigned to an attorney who looked at the case and saw the potential for a lawsuit. Consumer Action Law Group and the client recovered over $90,000 including recovery of down and monthly payments, out-of-pocket expenses, payoff of the loan balance, and attorney fees, with deductions for miles driven to aid the damages caused by the dealer. With our help, our client was able to get compensation for the trouble of owning a lemon vehicle.
If you have experienced the same or similar issue as our client has with the 2023 Mercedes Benz M2CA4G, contact our office today. We have been helping clients since 2011 deal with the lemon cars by getting them lemon law buybacks and refunds. Call Consumer Action Law Group at (818) 254-8413 for your free initial consultation.