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Exposing Bait and Switch Practices at Bad Car Dealerships

February 24, 2025 by Chuck Panzarella

Have you ever been lured into a car dealership with the promise of a great deal, only to find out that the terms have changed at the last minute? 

This is a classic example of bait-and-switch tactics, a deceptive auto fraud practice that is unfortunately all too common in the automotive industry. At Consumer Action Law Group, we specialize in protecting consumers from such unethical behavior. 

Our team of experienced bait-and-switch lawyers is dedicated to fighting for your rights and ensuring that you get the justice you deserve.

Detailed Service Description

What is Bait and Switch?

Bait and switch is a fraudulent tactic in which consumers are promised one vehicle but are given another, usually at a higher price or with less desirable features. This practice is illegal and unethical. Here are some common scenarios involving car dealerships:

  • Advertisement Discrepancies: A dealership advertises a car at an unbelievably low price, but when you arrive, the car is no longer available. Instead, they try to sell you a more expensive model.
  • Financing Changes: You are promised a low interest rate or specific financing terms, but when it comes time to sign, the terms have changed significantly.
  • Trade-In Scams: The dealership offers a high trade-in value for your old car over the phone or online, but when you arrive, they lower the offer significantly.

Recent buybacks!

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90,000

S. Nichols

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80,000

F. Robbins

How We Can Help

At Consumer Action Law Group, our bait and switch and Lemon Law lawyers have extensive experience handling these deceptive practices. We understand the frustration and financial harm that such tactics can cause, and we are committed to holding those responsible accountable. Our services include:

  • Case Evaluation: We will review the details of your situation to determine if you have a valid claim.
  • Legal Representation: Our team will represent you in negotiations and court proceedings to ensure your rights are protected.
  • Compensation Recovery: We will work tirelessly to recover any financial losses you have incurred due to bait-and-switch tactics or purchasing a lemon.

Why Choose Us

Experience and Expertise

Consumer Action Law Group is a leading law firm specializing in consumer protection. Our attorneys have years of experience in handling bait and switch and Lemon Law cases, and we have a proven track record of success. Our expertise includes:

  • Deep knowledge of consumer protection laws and regulations.
  • Successful litigation against deceptive car dealerships.
  • Personalized legal strategies tailored to each client’s unique situation.

Client Success Stories

  • John’s Car Dealership Experience: John was lured by an advertisement for a low-priced vehicle. Upon arrival, he was told the car was sold and pressured into buying a more expensive model. Our team took the dealership to court, and John received compensation for the price difference and additional damages.
  • Mary’s Lemon Law Case: Mary purchased a new car that had multiple defects. After several unsuccessful repair attempts, we successfully litigated against the manufacturer, and Mary received a full refund for her vehicle.

The Process

Initial Consultation

Your journey with us begins with a free initial consultation. During this meeting, we will:

  • Listen to your story and gather all relevant information.
  • Explain your rights and the legal options available to you.
  • Provide an honest assessment of your case and potential outcomes.

Case Assessment

After the initial consultation, we will conduct a thorough assessment of your case. This includes:

  • Reviewing all documentation and evidence related to the bait and switch or Lemon Law incident.
  • Identifying the responsible parties and their liabilities.
  • Developing a legal strategy to pursue your claim.

Legal Proceedings

Once we have a clear understanding of your case, we will proceed with legal action. This process involves:

  • Filing a Lawsuit: We will file a lawsuit against the deceptive dealership or manufacturer on your behalf.
  • Discovery: Gathering additional evidence through depositions, interrogatories, and document requests.
  • Negotiations: Attempting to reach a fair settlement with the defendant.
  • Trial: If necessary, we will represent you in court to achieve the best possible outcome.

What to Expect

Communication

We believe in maintaining open and transparent communication with our clients. You can expect:

  • Regular updates on the progress of your case.
  • Prompt responses to your questions and concerns.
  • Clear explanations of legal terms and procedures.

Timeline

Every case is unique, and the timeline can vary based on the specifics of your situation. However, we strive to resolve cases as efficiently as possible while ensuring that we do not compromise on the quality of our representation. Generally, you can expect:

  • Initial Consultation and Assessment: 1-2 weeks
  • Discovery and Evidence Gathering: 2-3 months
  • Negotiations and Settlement Discussions: 1-2 months
  • Trial (if necessary): Several months to a year, or maybe more, depending on the complexity of the case

Costs and Fees

At Consumer Action Law Group, we understand that legal fees can be a concern. We offer:

  • Free Initial Consultation: Your first meeting with us is free of charge.
  • Contingency Fee Basis: For many cases, we operate on a contingency fee basis, meaning we don’t get our fees unless we win your case
  • Transparent Fee Structure: We provide clear information about any potential costs upfront, so there are no surprises.

Educational Information

FAQs

What is a bait-and-switch tactic in car sales?

Bait and switch is a deceptive practice where a car dealership advertises a vehicle at an attractive price to lure you in, only to pressure you into purchasing a different, more expensive vehicle when you arrive.

Is bait and switch illegal?

Yes, bait-and-switch tactics are illegal under consumer protection laws. Car dealerships that engage in such practices can be held liable for damages.

How can I prove a bait and switch occurred?

Evidence such as advertisements, communications with the dealership, and witnesses can help prove that bait-and-switch tactics were used. Our lawyers will help you gather and present this evidence effectively.

Resources

  • Federal Trade Commission (FTC) on Bait and Switch
  • Consumer Rights and Protection Laws
  • National Consumer Law Center

Contact Information

If you believe you have been a victim of bait-and-switch tactics or have purchased a lemon vehicle, don’t hesitate to reach out to us. You can contact Consumer Action Law Group through:

  • Phone: (818) 254-8413
  • Email: info@consumeractionlawgroup.com
  • Contact Form: Schedule a Free Consultation

Your Legal Team

Pauliana Lara

  • Practice Areas: Lemon Law, Auto Fraud, FCRA Credit Report Disputes
  • Principal Role: Senior Managing Attorney
  • Education & Background:
    • Southwestern University School of Law, J.D.
    • UCLA, B.A.

Chuck Panzarella

  • Practice Areas: Lemon Law, Auto Fraud, FCRA Credit Report Disputes
  • Principal Role: Managing Partner
  • Education & Background:
    • Rutgers University, J.D.
    • University of Colorado, B.A.

Legal Insights Blog

Recent Posts

  • Understanding Bait and Switch Tactics in Car Sales: A comprehensive guide on how to recognize and avoid being tricked by car dealerships.
  • Your Rights Under Lemon Law: What to do if you encounter defects in your new vehicle.
  • How to File a Complaint Against Bait and Switch: Step-by-step instructions on how to file a legal complaint and what evidence you need.

Filed Under: Auto Fraud, Bait and Switch Tagged With: bait and switch

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  • Practice Areas
    • Practice Areas
    • Auto Fraud
      • Bait & Switch
      • Deferred Down Payment
      • False Advertising
      • Falsifying Signatures
      • Finance Scams
      • Flood Damage
      • Frame Damage
      • General Auto Fraud
      • Mechanical Defects
      • New Dealer Returns
      • Odometer Fraud
      • Prior Rental Vehicle
      • RV Fraud
      • Salvage Title
      • Smog
      • Warranty Fraud
      • Yo-Yo Financing
    • Lemon Law
      • Manufacturers
        • Acura
        • Alfa Romeo
        • Aston Martin
        • Audi
        • Bentley
        • BMW
        • Buick
        • Chevrolet
        • Chrysler
        • Dodge
        • Ferrari
        • Ford
        • GM
        • Honda
        • Hyundai
        • Infiniti
        • Jaguar
        • Jeep
        • Kia
        • Lamborghini
        • Land Rover
        • Lexus
        • Maserati
        • Maybach
        • Mercedes
        • Mitsubishi
        • Nissan
        • Porsche
        • Rolls Royce
        • Subaru
        • Tesla
        • Toyota
        • Volkswagen
        • Volvo
      • Cities
        • Anaheim
        • Carlsbad
        • Costa Mesa
        • Irvine
        • Long Beach
        • Los Angeles
        • Manhattan Beach
        • Oxford
        • Palmdale
        • Riverside
        • San Diego
        • Santa Ana
        • Santa Barbara
        • Temecula
        • Ventura
      • Arizona Lemon Law
      • How Does the Lemon Law Work
      • Luxury Vehicles
    • FCRA
      • Background Check
      • Identity Theft
      • Mixed Files
    • Other Practice Areas
      • Bankruptcy
      • Recover Surplus Funds
      • Stop Foreclosure
  • Success Stories
  • Reviews
  • Articles
    • Articles
    • Did a dealership rip you off?
    • Are there mistakes on your credit report?
    • Need help with bankruptcy?
    • Are you stuck with a bad car?
    • Are you owed money after foreclosure?
    • Has your car been recalled by the manufacturer?
  • FAQ
    • FAQ
    • Auto Fraud FAQ
    • Lemon Law FAQ
    • File Bankruptcy FAQ
    • General FAQ
    • California FAQ
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  • About Us
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