Reviewed by: Attorney Chuck Panzarella
KEY TAKEAWAYS
- Dealerships can’t get away with everything. Lying about a car’s history, the price, or tricking you into a bad loan is illegal.
- You might be able to get your money back. If you were ripped off, an auto fraud lawyer can help you sue the dealership and possibly cancel the whole deal.
- Watch out for common scams: Price changes, hidden damage, adding things you didn’t want, odometer roll-backs, and loan tricks.
- Don’t take on the dealer alone. They’ll try to smooth-talk you. Auto fraud lawyers offer FREE consultations to see if you have a case.
- Lawyers can often spot scams quickly. Sometimes, a short phone call is all it takes to know if you were cheated.
Are you wondering what to do when a car dealer rips you off? The best way to get your money back, cancel your contract, and return the car to the car dealer is to have an auto dealer fraud attorney file a lawsuit against the car dealer who ripped you off.
Car Dealers can rip you off by…
- Selling the car for more than the advertised price,
- Not disclosing previous accidents and damage to the car,
- Adding features or add-ons without your consent,
- Misrepresenting mileage on the odometer, or
- Pulling credit without permission or overcharging for loans.
Sue Your Car Dealer For Ripping You Off
What to do if scammed by Car Dealership
Our auto fraud attorneys can help you get your money back, cancel your contract, and return the car to the car dealer or have the car dealer pay for any damage and repair that you had paid. We evaluate auto fraud cases for free. Call us now at (818) 254-8413 for immediate help.
Common Examples of Car Dealer Fraud
Car dealers sell vehicles to customers using a few of the same tricks over and over again. We have seen many cases where a dealership fails to pay off a trade-in, fails to include the trade-in as part of the purchase agreement, or applies payment to the wrong vehicle identification number.
In the state of California, by law, a dealership has 21 business days to pay off a trade, and 15 business days to transfer title and registration for purchased cars.
You should hire an auto fraud attorney if your car dealer lied to you. Here are some of the ways your car dealer can rip you off and what you can do if you were scammed by the car dealership.
Selling More than the Advertised Price
The price you pay for your car should match the price it was advertised for. If the advertised price was $25,000 but the dealer sells it for $27,500 in person, you will be able to sue the dealer.
Most car dealerships advertise vehicles online, and you can usually find a copy of the ad by searching the VIN number for the used car or new car. By law, even when car buyers don’t see the ad before buying the vehicle, a lawyer can sue a car dealership that sells a vehicle over the ad price and get your money back.
In the state of California, it is illegal for a dealer to sell cars to a consumer above the advertised price. A common dealership trick is to advertise a low car price to lure in customers and then claim the cars are sold.
Consumer laws protect buyers from dealers that use bait and switch tactics by forcing dealerships to show buyers the sale order for an advertised car that is “sold” or to honor the advertised price if the car is not sold. Dealerships like to quote the MSRP and sell cars for more or less, depending on the demand for that particular make and model. MSRP is not the same as an ad price with a specific VIN.
Not Disclosing Previous Accidents or Damage to a Used Car
A car dealership will often hide any accidents or previous damage to your car to make it look like the vehicle is in better condition than it really is. If you find out that the used car, or even a new car, was damaged prior to your purchase but the dealer did not tell you about it, you can sue the dealer for not disclosing that information to you. Car dealerships are required, by law, to tell you about any damage the car has experienced before you purchase the car.
Read More: Laws of Buying a Used Car from a Dealer
10-Day Rule Auto Financing
In the state of California, finance terms must be approved within 10 days of the purchase. A deal can also be unwound & purchases can be canceled when a problem arises with the finance company. Any time a dealer arranges to finance cars with a designated finance company, purchases may be canceled by the dealership if the financing is not fully approved.
In other words, if the dealer doesn’t get financing in place within 10 days of the contract signing, the deal can be canceled by the dealer and the vehicle can be returned for a full refund of any money paid.
Dealerships often blame the buyer for a financial issue. When financing falls through, dealers often tell buyers their credit scores are too low, trying to persuade them to sign a new contract for higher payments and higher rates to save the car deal.
Dealers highlight the issue of “low” credit scores as a typical way to make buyers feel insecure about their credit history; even if the buyer has a score that is perfectly adequate to qualify for a competitive interest rate.
Dealer Lying About Your Income
Another common issue that comes up is the salesperson inflating the buyer’s income to make the deal work. Some dealerships have a reputation for doing whatever it takes to make the sale. An aggressive salesperson might cross the line for a deal. There is a wide variety of dealer tricks that range from exaggerating to flat-out lying to make a sale.
Adding Features or Add-Ons Without Your Consent
Car dealers cannot add new features to your car without the consent of the car buyers. Let’s say you didn’t ask for tinted windows or a sunroof on your car, but they were included in the final sale. In this case, under the law, you can sue the dealer for adding features without your consent.
Misrepresenting Mileage and Odometer Value
It is illegal to change the odometer mileage in a used car sale under the law in most states. If the actual miles driven on the car was 25,000 miles, but the dealer had changed it to 15,000 miles, you can sue the dealer for rolling back the odometer. Auto fraud attorneys research title history and mileage to figure out if the odometer has been rolled back to protect consumers from this common practice.
Other Ways Car Dealers Can Rip You Off With Your Car Purchase
There are many tricks and scams that result in car dealer fraud. When the dealer breaks up the down payment into a payment plan, that may be a violation of law depending on what deferred down payment terms are on the contract.
There is also a 10-day time limit for the dealer to finance a vehicle with a lender, and after the time limit expires many car dealerships call the new car owner and threaten to repo the vehicle. That is a textbook violation of the law.
Another common scam is changing the sales contract, altering the interest rate, changing the price at the end of the sale, or having the sales manager or general manager apply extreme pressure on people who say they are not ready to buy a vehicle.
Ripped Off by Car Dealer? Call for Free Legal Advice!
Here at Consumer Action Law Group, we have dealership fraud attorneys who are experienced with auto fraud cases. If you believe that your car dealer has scammed you, talk to our attorneys who deal with car dealerships at 818-254-8413 for immediate help. The legal consultation is FREE!
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