Consumer Action Law Group produced amazing results for a client in March 2024. On January 4, 2023, Ms. Gutierrez purchased a 2014 Dodge Durango from Tejano’s Auto Sales in Turlock, CA. Moments after signing the sales contract, the Dealer informed her that the car had been in an accident. If Ms. Gutierrez had known the vehicle was in an accident, she would not have purchased the car. Hoping for the best she left the dealership with the car.
About 3 months later, the vehicle’s engine failed. Worried and stressed, Ms. Gutierrez took her car to the dealer to get it repaired. Since she bought a service contract, Ms. Gutierrez was hopeful that it would cover the damages. Unfortunately, the dealer refused to accept the service contract. Without her knowledge, sometime after the sale, the sales contract was assigned to the Finance company instead of the dealer, making her service contract unusable. After this, Ms. Gutierrez revoked her acceptance of the vehicle.
Until we stepped in, Ms. Gutierrez had not received any form of appropriate correction from the dealer. At this point, Ms. Gutierrez has suffered damages, both economic and non-economic, as she was kept from work and family due to the lack of appropriate transportation. She called Consumer Action Law Group and our team of attorneys was able to swiftly handle the issue. Consumer Action Law Group and the client recovered over $25,000 including recovery of down and monthly payments, out-of-pocket expenses, payoff of the loan balance, and attorney fees, with deductions for miles driven. to help cover her losses.