You've just driven home in your newly purchased used car, feeling satisfied with your investment. The engine purrs smoothly, the paint gleams, and everything seems perfect. But a few weeks later, you notice a musty smell that won't go away. The car's electrical systems start acting up, and you spot water stains hidden under the carpets. A sinking feeling sets in as you realize the truth – a dealer may have sold you a flooded car. This scenario is more common than you might think, especially in … [Read more...] about Dealer Sold Me a Flooded Car: How to Protect Your Rights
Auto Fraud
What to Do When Dealerships Forged Signature on Documents
Buying a car should be an exciting experience, but for some consumers, it turns into a nightmare when they discover their dealership may have forged their signature on important documents. If you've found yourself in this unsettling situation, you're not alone, and more importantly, you're not without options. At Consumer Action Law Group, we've seen countless cases where dealerships have crossed this legal line, leaving buyers frustrated, confused, and often out of pocket. But here's the good … [Read more...] about What to Do When Dealerships Forged Signature on Documents
Dealership Promised to Make Repairs
It's a scenario that we hear all the time. A consumer finds a car that is ALMOST a perfect fit for the vehicle they wanted, but some repairs had to be made before the car was really ready for purchase. It could be something as small as repairing a side mirror, or as big as fixing used car engine problems. If the dealer promises to make repairs to a car before the purchase, but does not, you may be a victim of auto fraud. The most important thing that you can do to protect yourself from … [Read more...] about Dealership Promised to Make Repairs
Can a Dealership Sell a Total Loss Vehicle? What You Need to Know
When shopping for a used car, you might wonder if dealerships can sell total-loss vehicles. The answer is yes but with important conditions. In California, dealerships must be transparent about a car's history, especially if it's been declared a total loss. A total loss vehicle is one that an insurance company deemed too expensive to repair relative to its value. While these cars can be resold after repairs, they often have hidden issues affecting performance and value. Here's the key point: … [Read more...] about Can a Dealership Sell a Total Loss Vehicle? What You Need to Know
Your Rights When Buying a Car with Structural Damage
When you're in the market for a used car, you expect honesty from the dealership. However, some sellers may not disclose crucial information about a vehicle's history, particularly when it comes to structural damage. This practice isn't just unethical—it's illegal in California. Structural damage typically results from severe accidents that compromise a car's frame. This kind of damage can significantly affect a vehicle's safety and value. When dealerships fail to disclose this information, … [Read more...] about Your Rights When Buying a Car with Structural Damage
What to Do If the Car Dealership Would Not Honor the Warranty You Purchased
KEY TAKEAWAYS Warranties Matter: If you buy a used car, getting a warranty can save you a ton of money if something breaks. Shady Dealerships Exist: Some dealerships will try to get out of fixing your car, even if the warranty says they should. That's not right. Double-Check Your Paperwork: Read your warranty carefully so you know exactly what's covered. Call the company that sold it to you with questions. Don't Give Up: If the dealership is being difficult, don't … [Read more...] about What to Do If the Car Dealership Would Not Honor the Warranty You Purchased